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SeniorBridge offers free educational live seminars and pre-recorded webinars to families and professionals who serve older Americans. We welcome you to access these resources and are pleased to offer continuing education units for licensed nurses and social workers and certified case managers as noted in the details listed for each program.  If you have questions about receiving a continuing education certificate, please send an email to


Making Hard Life Decisions At Difficult Times 

Coming Soon! A free online CE webinar for 1.0 CE credit*

As health reform incentives and penalties reduce hospital length of stay, end of life decisions need to be made faster despite the face that available options are harder to understand. Join a dynamic dialogue that touches on advocacy, ethics, legal and regulatory implications.

Eileen Zenker, LCSW, CCM, Care Management Network Private Pay Services, Humana At Home SeniorBridge, discusses end of life decision making and options for care while utilizing case examples to demonstrate the decision making process and to illustrate how to present options to families and patients.   

Eileen brings more than 25 years of experience as a social worker, administrator and healthcare planner including work at academic medical centers such as NYU Langone and Beth Israel Medical Center. Additionally she holds a certificate in Bio Ethics, mentors in the End of Life Programs at Smith College and NYU and speaks nationally at conferences.


*1.0 Continuing Education Credits for CCMs, Nurses & Social Workers Provided by SeniorBridge

SeniorBridge Family Companies (NY), Inc. SW CPE #0237 has received conditional approval from the New York State Education Department's State Board for Social Work to offer continuing education to licensed social workers, effective September 4, 2015. The Department may subsequently notify the provider that a particular course or courses is/are not acceptable. This conditional approval is in effect until the Department makes a final determination to approve or deny the provider application.

Program approved by the Commission for Case Manager Certification to provide 1.0 continuing education credit to CCM® board certified case managers.

Approved by State of Florida Board of Nursing and State of Florida Board of Clinical Social Work, Marriage and Family Therapy, and Mental Health Counseling (CE Provider #50-1717).

Professionals should confirm acceptance of CCMC, New York & Florida State approved CEs with their licensing board.


Health Reform Driven Changes Hospital Discharge Planners Need to Know This Fall

Recorded October 22, 2014

To view the recording, click here.  

Session Description:  Incentives and penalties relating to quality and efficiency standards in healthcare are impacting how case managers plan hospital discharges.  In this session Margaret J. Davino, an expert on healthcare law, will discuss opportunities and liabilities for the healthcare industry and offer an overview of recent changes, emerging trends, and ideas for case managers to capitalize on updates.   
Pre-recorded Expert Speaker: Margaret J. Davino focuses her practice in healthcare law, including transactional, compliance, contractual, corporate, regulatory, and risk management legal issues.  She has served as General Counsel of St. Vincent’s Hospital and Medical Center of New York for almost eleven years and as General Counsel of St. Joseph’s Hospital and Medical Center in Paterson, New Jersey for almost three years.  Margaret has conducted numerous corporate investigations and has lectured on multiple healthcare legal topics, and written various articles and a chapter on the legal issues associated with managed care.  She was named by New York Super Lawyers magazine as one of the top attorneys in health law in the Greater Metropolitan New York area for 2007 through 2012.

Facilitating Advance Care Planning

Recorded June 3, 2014

To view the recording, click here.
This seminar will focus on advance healthcare decision making and the roles and responsibilities for healthcare workers including:

  • to help ensure clients have an understanding of documents available to allow them to state their wishes for future healthcare decisions,
  • to understand how to appoint a surrogate decision maker to be their voice for their decisions if they no longer have this capacity,
  • the relevance for healthcare workers to complete these documents for themselves and therefore improve facilitating the same for their clients,
  • discussion of the different types of forms with the addition of POLST/MOLST documents that are being utilized in over 16 states,
  • initiating the conversation and discussing emotionally charged topics.
Carla Sutter, MSW, C-ASWCM, SeniorBridge Carla brings more than 20 years of experience in the geriatric healthcare field and is the author of the book, Where Do We Begin, A Guide to Eldercaregiving. As a manager for SeniorBridge in the Western region, she oversees clinical and operational services. Carla is a certified instructor and facilitator for advance care planning and POLST, and she has developed advance care programs and trainings for hospitals, nursing homes, hospice programs, and other healthcare settings.


Empowering Families to Secure Their Future with Advance Care Planning

Recorded on National Advance Directives Day: April 16, 2012

Session Description
In the spirit of National Healthcare Decisions Day, this dynamic session offers strategies to honor patients' autonomy and give them the opportunity to reflect upon and tell us how they wish to be cared for if they lose their ability to consider or communicate their views.  Expert advice combined with an inspiring family case study provides perspective as well as practical tips to implement successful advance care planning strategies.

Expert Speakers
Paul Malley, President of Aging with Dignity, a national non-profit organization with a mission to affirm and safeguard the human dignity of individuals as they age and to promote better end-of-life care, introduces Five Wishes, America’s favorite living will.

Rona S. Bartelstone, LCSW, MSW, CMC, Senior Vice President of Care Management at SeniorBridge and co-founder of the National Association of Professional Geriatric Care Managers discusses how professionals can support families in ethical healthcare decision making.

Laura Marshall, Regional Director of Professional Relations at SeniorBridge, offers her perspective as a daughter who, along with family members, moved her mother to document her wishes then overcame obstacles to implement them.

A Warrior's Final Battle: Meeting the Unique Needs of Veterans as They Age

Recorded March 7, 2012

Session Description
Many military experiences impact peaceful dying for veterans – even though their death might occur decades later. The stoic military culture, combat training, and war itself can change a veteran in fundamental ways. Emotional, spiritual, social, and moral injuries they have sustained impact them throughout their lifetime, especially as they face death. This presentation will sensitize healthcare professionals to the unique needs veterans face as they age and at the end of their lives and offer guidance on navigating care through partnerships in the community.

Expert Speakers
Deborah Grassman is a nurse practitioner with more than 25 years experience at the Bay Pines Veterans Administration Medical Center, author of Peace at Last: Stories of Hope and Healing for Veterans and Their Families and a long-time partner of the SeniorBridge family.

Laura Marshall is SeniorBridge's regional director of professional relations in the Broward, Dade, West Palm Beach and Jupiter regions who works with families to understand their unique needs and preferences then collaboarates with SeniorBridge care managers who develop and implement appropriate care plans.